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Customer Profile Development

This week session features:

  • Customer Profile Development with 2020 alumnus John Goldberg

    • Customers have emotional and functional needs. Learn to identify these needs and validate your assumptions with customer interviews.

    • Art of the Interview

Format: Lecture, Hands-on, Practice.

The class is held virtually.

Click here to join the Zoom meeting. Enter Passcode: 345292

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March 24

Effective Team Formation

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March 31

Winning Team Dynamics